I once ask myself this question and search in the internet. I cannot find a list. After being a SCRUM Master, I understand that there is no list of criteria or check list to check. I list a few things that I think what a Scrum master should have or could have or good to have, based on my own experience and observation.
1. Open minded.
- take comments, observe yourself. I often make jokes to my team members saying that I or they should have a retro for themselves. Then I mention a few points, in a funny ways. For example, via the work, I found that I did not escalate certain issues on time, I will make a joke sounds like this: "I will make a retro to myself, the first point will be "must highlight person A to person B as soon as this problem is reveal. " Now, everybody will make a smile and of course, you can also point person A, saying, "so, next time please alert me ASAP when you hit impediments so that I can escalate you faster. That will be my 'what to improve' 's point. Now, you shown that you learn from mistake, also remind others to raise impediment earlier.
2. Sensitive and understanding.
- have to accept and understand that your team members and yourself are human. Just like Christina Perry's song, we are only human, and I bleed when I fall down. Be sensitive to other people's feeling. Doesn't means you have to put others at first place, but to be more considerate. Consider everyboy's feeling, when you create a happy team, everybody is working happily and productivity will increase by itself.
